Yokalize
- Privacy Policy
This Privacy Policy ("Privacy
Policy") explains how Engage2Sell Ltd, ("Engage2Sell", “Yokalize” "us", "our", and
"we"), collects and uses information when you interact with us. This
Privacy Policy applies to all users of Engage2Sell’s mobile-device applications
we offer, such as our iOS and Android applications, that are developed by
"Engage2Sell" and link or reference this Privacy Policy
(collectively, the "Services").
Please read this Privacy Policy carefully.
This Privacy Policy replaces and supersedes the last version of this Privacy
Policy for all users (including for those users that registered prior to the
Effective Date). If you do not agree to our practices, please do not register,
subscribe, create an account, or otherwise interact with the Services. Your use
of the Services is also subject to our Terms of Use.
Please contact us if you have any questions or comments about
our privacy practices or this Privacy Policy. You can reach us via postal or
email mail at the following address:
Engage2Sell Ltd
79 Lynngate Grove
London, ON N6K 3S7
888.984.2383
a.
Contact
Information that allows us to
communicate with you, such as your name, postal addresses, email addresses,
social media website user account names, telephone numbers, or other addresses
at which you receive communications from or on behalf of Yokalize.
b.
Relationship
Information that helps us to
understand who you are and what types of stores, products, and advertisements
you might like. This includes lifestyle, preference, and interest information;
the types of coupons that interest you; information collected from social media
interactions (such as via Facebook Connect); and demographic information (e.g.,
birth date, age, gender, zip code).
c.
Transaction
Information about how you interact
with the Services, such as the coupons you view and redeem, the gift cards you
purchase or sell via our Services, the digital rebates that you claim,
including copies of receipts that you submit; other information about how you
use our Services, email, other communications, and applications; and how you
interact with Yokalize’s merchants, business
partners, and service providers after interacting with our Services, including,
in some cases, the items you purchase from those merchants.
d.
Location
Information allows us to
periodically determine your geolocation, such as your location relative to
nearby merchants or, your presence within a mall or store (e.g., near a
checkout, aisle, or entrance) or your state/province, city, or neighborhood
using technologies such as Bluetooth®, beacons or geofencing to tailor our
Services for providing you the best experience. Yokalize
does not record and store your location information, nor do we use location
information for tracking any users using our Services.
Please see the Section 5 under the heading
"mobile" for information on how to limit the Location Information
that Yokalize may collect from the Services operating
on a mobile device. Yokalize does not store or share
location information.
e.
Analytics
Information about your use of our
Services, such as your IP address, access time, device ID or other unique
identifier (e.g., Android advertising ID or Apple IDFA), domain name, screen
views, language information, device name and model, operating system type, and
your activities on our Services. For example, information collected by our
Services via a mobile device may include the following: (i)
the names of the other applications on your mobile device and, if you use an
Android-based mobile device, how you use them (e.g., frequency and duration of
use); (ii) if you use an Android-based mobile device, the URL addresses of the
webpages you access; (iii) information about your mobile device (e.g., make,
model, operating system, and other similar information, but not phone number);
(iv) information about your use of features, functions, or clicks on
notifications or content; and (v) the strength of signal, temperature, battery
level, and unique identifier of a nearby Bluetooth® proximity beacon.
We collect Personal Information when you use
our Services on one or more of your devices that interact with the Services.
For example, we may track the coupons you view, submit
or redeem via a desktop computer, the gift cards that you purchase from us via
your mobile device.
If you use a social media platform, a mobile
device or other third-party method of communication to interact with Yokalize or the Services, that platform may have a specific
privacy statement that governs the use of Personal Information related to that
platform. If you have questions about the security and privacy settings of your
mobile device, please refer to instructions from your mobile service provider
or the manufacturer of your device to learn how to adjust your settings.
If you use the Services on a mobile device and
your mobile device's settings allow it, we may collect Personal Information
from your mobile device. For example, if you have permitted your mobile device
to transmit location data, we may collect your geolocation and time of day. In
addition, if you have also enabled Bluetooth® functionality on your mobile
device, our Services may determine your presence and duration within a
location, such as a mall or store, based on the detection of signals from
nearby Bluetooth® proximity beacons. Our application may be designed to collect
information even if you are not logged into one of the Services. In some cases,
for example, we may use your Internet Protocol ("IP") address to
estimate your general location even if you have not logged in or enabled
location tracking on your mobile device. Please see the Your Choices section
under the heading "mobile" for more information on how to limit the
Location Information that Yokalize may collect from
the Services operating on a mobile device.
From time to time, we may also supplement
Personal Information with information collected from third parties, including
demographic information, information about your interests, and similar
information that the third parties have collected from other sources (which may
include analytics data from third party websites). For example, we may collect
information from third parties to enhance other information we have about you,
to help us better understand you, to provide you with targeted advertising, and
to otherwise enhance the Services.
a.
Operate and improve
our Services;
b.
Provide users with
content and advertisements across their devices for products and services from
merchants, including coupons based on variables such as stated and anticipated
user interests, personal characteristics, and location;
c.
Evaluate eligibility
of users for certain coupons, products or services;
d.
Evaluate the types of
coupons, products or services that may be of interest to users;
e.
Track redemption of
coupons and perform other analytics;
f.
Provide user support,
including to merchants or business partners;
g.
Fulfill requests for Yokalize services;
h.
Communicate and
provide additional information that may be of interest to you about Yokalize and featured merchants and business partners, such
as Yokalize news, special offers and coupons,
announcements, and marketing materials;
i.
Send you reminders,
technical notices, updates, security alerts and support and administrative
messages service bulletins, or marketing;
j.
Provide commercial
notifications when you arrive at, linger near or leave places;
k.
Infer the location of
the places you visit most often, determine your frequency at these locations,
and send notifications when you arrive at or leave those places;
l.
Provide advertisements
to you through the Services, third-party sites, email messages, text messages,
mobile-push notifications, or other methods of communication;
m.
Administer surveys,
sweepstakes, contests, or other promotional activities or events sponsored by
us or our partners;
n.
Create user profiles
that may contain inferences about users such as age range, income range,
gender, and interests;
o.
To help verify
accounts and activity, and to promote safety and security on and off of our
Services, such as by investigating suspicious activity or violations of our
terms or policies and assessing the relative risk that a particular activity
(e.g., the purchase or sale of a gift card) may be unauthorized or fraudulent;
a.
With affiliated
companies (e.g., subsidiaries and other companies owned by or controlled by
Engage2Sell Ltd.) who may only use the Personal Information for the purposes
described in Section 3 above;
b.
With our service
providers that provide services for us to assist us in carrying out the
purposes described in Section 3 above such as sending emails, push
notifications, or SMS messages on our behalf, assessing potential fraud (such
as in connection with the purchase or sale of gift cards) and conducting
surveys or sweepstakes on our behalf. Yokalize
enables certain geo-location features of our mobile-device applications.
Consequently, Yokalize and its affiliates collect,
store, and process, certain Location Information and
related data on servers in the United States. Yokalize
is bound by law or contract to protect Personal Information and are only
allowed to use the Personal Information in accordance with the terms of our
service agreements with them. In some limited cases, such as for purposes of
investigating suspicious activity and assessing the likelihood for fraud, some
of our service providers may use the Personal Information that we provide them
for the purpose of improving their own services;
c.
Coupon Merchants, but
only to the extent you have redeemed a coupon offered by the merchant, or
participated in an offer, contest or other activity sponsored or offered
through Yokalize on behalf of the merchant;
d.
Yokalize
business partners or advertisers, as part of an offer, contest, or other
activity that is provided by or in conjunction with Yokalize
and its business partners and in which you have elected to participate. For
example, if you are referred to Yokalize from a
business partner's website or through an invitation facilitated by or in
conjunction with a Yokalize business partner, Yokalize may provide that business partner with Contact
Information and Transactional Information to validate the referral and to
support the terms of the relationship between Yokalize
and the business partner, which may allow such business partner to contact you
directly and to advertise to you. Yokalize does not
use Identifiers for Advertisers (IFDA) to track user behavior across websites,
or offline properties for the purposes of targeting, personalization, and
measurement.
e.
To affect a merger,
acquisition, or otherwise; to support the sale or transfer of business assets;
to enforce our rights or protect our property; to protect the rights, property or safety of others, investigate fraud, respond to
a government request; or as needed to support auditing, compliance, and
corporate governance functions. We may also disclose Personal Information to
defend ourselves in litigation or a regulatory action, and when required or
advised to do so by law, such as in response to a subpoena, a reporting
requirement or similar legal process, including to law enforcement agencies,
regulators, and courts in the United States, Canada
and other countries where we operate. If Yokalize is
involved in a merger, acquisition, or sale of all or a portion of its assets,
you will be notified via email and/or prominent notice on one or more of our
Services of any change in ownership or uses of your Personal Information, as
well as any choices you may have regarding your Personal Information; or
f.
Otherwise with your
consent.
We encourage Yokalize
merchants and business partners to adopt and post privacy policies. However,
the use of your Personal Information by such parties is governed by the privacy
policies of such parties and is not subject to our control. When you choose to
interact with a Yokalize merchant or business
partner, we encourage you to read any privacy policy they may have posted on
their website.
We may also disclose information about you
that is not personally identifiable. For example, we may provide merchants,
business partners, or other third parties with reports that contain aggregated
and statistical data about our users.
a.
You can manage your
subscriptions by following subscription management instructions contained in
the commercial messages that we send you. If you wish to opt out of receiving
offers directly from Yokalize merchants or business
partners, you can follow the opt-out instructions in the emails that they send
you.
b.
Mobile
App.If you access any of our Services through one of
our mobile applications, you may manage how your Personal Information is shared
with Yokalize. You may adjust the settings on your
mobile device to allow or restrict the sharing of Location Information. For
example, the "Location" permissions (or "Privacy" >>
"Location Services" on iOS-based devices) on your mobile device will
allow you to elect whether to never share Location Information with Yokalize, to share Location Information only while you are
using the application (e.g., to help you find nearby offers), or always share
Location Information even while you are not using the application (e.g., alert
you of nearby offers when you approach a shopping mall). You may also elect to
only disable "Bluetooth" to prevent just the sharing of information
collected via nearby Bluetooth ® proximity beacons. Please note that if you
elect to not share your Location Information, you may be unable to access some
features of our Services that are designed for mobile devices. Also, in the event that you prevent the sharing of Location
Information, we may still estimate your general location based on the IP
address you use to access our Services.
You may also manage how your mobile device
handles ad-related tracking technologies by adjusting your mobile device
privacy settings. For example, the "Privacy" settings of an iOS
device will allow you to "Limit Ad Tracking" and reset your mobile
device's "Advertising Identifier." Please refer to instructions
provided by the manufacturer of your device to learn how to adjust your mobile
device settings.
You may also opt-out of receiving different
types of push notifications or alerts by toggling off the
"Notifications" options within the "Profiles" menu of our
mobile applications. This feature is available in the most recent versions of
our iOS-based and Android-based applications.
c.
Connecting
through Social Networks.You may manage the sharing of certain Personal Information when you
register with us through a social media platform or application, such as
through Facebook Connect. Please refer to the privacy settings of the social
media platform or application to determine how you may adjust our permissions
and manage the interactivity between Yokalize and
your social media account. By registering with Yokalize
through a social media platform, you grant Yokalize
permission to access all of the elements of your
social network profile information that you have made available to be shared
and to use it in accordance with the social network's terms of use and this
Privacy Policy.
If you want to close your account or have
other questions or requests, or if you would like to access or request a
correction to any other Personal Information we hold regarding you, please
(email [email protected])
We will retain your information for as long as
your account is active or as needed to provide you services. If you wish to
cancel your account or request that we no longer use your information to
provide you services, (email [email protected]). In response, we will
cancel or remove your information but may retain and use copies of your
information as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements.
To ensure adequate protection of personal data
of the European Economic Area (the "EEA"), any transfers of such data
outside of the EEA will be pursuant to the Model Clauses approved by the
European Commission. Yokalize commits to resolve complaints
about your privacy and our collection or use of your personal information. We
encourage anyone with inquiries or complaints regarding this privacy policy
should first (email [email protected]).
Merchants and business partners may have their
own privacy statements, too. We encourage you to familiarize yourself with the
privacy statements provided by these other parties prior to providing them with
information or taking advantage of an offer or promotion.